Privacy Policy

This policy explains how we collect, use, and protect your information when you visit our website.

Information We Collect

Contact form submissions: When you use our contact form, we collect your name, email address, phone number, and any message you provide. This information is used only to respond to your enquiries and provide treatment.
Website usage data: We use Google Analytics to understand how visitors use our website. This may include information such as IP address, browser type, pages visited, and time spent on the site. This data is aggregated and anonymised, and is used only to improve our website and services. Learn more about Google Analytics here: Google Privacy Policy.

Cookies

Our website is hosted on Wix, which uses cookies to ensure the site works correctly and securely. The cookies used include:

XSRF-TOKEN – Prevents fraudulent requests (Session, Essential)
hs – Security cookie for Hive (legacy) (Session, Essential)
svSession – Identifies user sessions (12 months, Essential)
SSR-caching – Improves site performance/rendering (24 hours, Essential)
TS* – Detects and prevents attacks (Session, Essential)
bSession – Measures system effectiveness (24 hours, Essential)
fedops.logger.sessionId – Tracks errors and resilience issues (12 months, Essential)
_wixAB3|* – Supports site experiments and testing (6 months, Essential)
server-session-bind – Protects APIs (Session, Essential)
client-session-bind – Protects APIs (Session, Essential)

These cookies are essential for the website to function properly.

How We Use Your Information

To respond to your enquiries and provide our services.
To improve the performance and usability of our website through anonymised analytics.

Data Protection

We do not share your personal information with third parties, except where required by law. All data is stored securely in accordance with UK data protection regulations.

Contact

If you have any questions about this Privacy Policy, or how we handle your data, please contact us via our Contact Form.